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Frequently Asked Questions

What is JustCare for Kids?

Why does Shelby County need JustCare for Kids?

What is JustCare's mission and purpose?

What makes JustCare for Kids different from other similar organizations?

What has the Collaborative and JustCare for Kids achieved so far?

How is JustCare for Kids currently funded?

What is JustCare for Kids?

JustCare for Kids (JustCare) is the evolution of the Memphis/Shelby County Juvenile Justice Mental/Behavioral Health Collaborative, comprised of over 30 community and government organizations that came together in June, 2001 to improve resources for children and youth with mental and behavioral health problems and their families. In early 2004, JustCare formally become an independent nonprofit organization to implement the Plans of the Collaborative.

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Why does Shelby County need JustCare for Kids?

Shelby County has many mental and behavioral health treatment services for children and youth. However, the system through which they are provided is highly fragmented, presents significant barriers to families, and often does not supply a family-centered, community-based approach.

Children and youth with mental and behavioral health issues must be treated in the context of their families and communities. In addition to medical treatment, these children and their families often need social, educational, recreational, physical, and vocational support. Although Shelby County doesn't have such a system of care today, JustCare is working to change this.

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What is JustCare's mission and purpose?

JustCare's mission is to ensure that Shelby County children and youth 0-18 years of age with mental and behavioral disorders access appropriate, effective treatment that is family-centered and community-based.

JustCare's purpose is to:

  • Identify gaps in services to children and families
  • Pursue resources and funding to meet identified needs
  • Coordinate a network of providers to effectively utilize resources to fill identified needs
  • Pilot needed services that no current providers intend to offer
  • Advise or advocate to government and other decision-making entities

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What makes JustCare for Kids different from other similar organizations?

The broad array of organizations participating in and committed to JustCare reflects an understanding that children, youth and their families need and receive support from providers that are traditionally "silo-ed" between various systems. The governing structure of JustCare is designed to break down the barriers between child-serving systems to create both a coordinated delivery system and a unified voice for advocacy in Shelby County. This unique focus on a cross-system approach makes the organization different, special and critical.

The members of JustCare recognize and respect the fact that not only individual provider organizations but also families and child-serving systems such as the public schools, juvenile court, Department of Health and Department of Children's services have a crucial role to play in ensuring that children get the help they need.

Additionally, JustCare has worked closely with organizations that have similar goals, such as the Memphis/Shelby County Health Summit, to coordinate and avoid duplication of resources.

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What has the Collaborative and JustCare for Kids achieved so far?

Since June, 2001, the Collaborative and/or JustCare has delivered:

  • A comprehensive needs assessment reflecting the perspective of executives and front line staff in over thirty organizations in Shelby County
  • A Solutions Requirement Document that details changes in policy and practice needed to establish a comprehensive, evidence-based, family-centered and community-based continuum of care for children and youth with mental and behavioral health needs and their families
  • A Shelby County application for a $6 million federal grant to establish a local system of care for children and youth with serious emotional disturbances
  • Several policy papers on funding of mental and behavioral health services for children and youth that have been requested and supplied to the Tennessee State Department for Mental Health and Developmental Disabilities
  • An on-line system for documenting barriers to service children and youth with mental and behavioral health needs that has provided nearly 50 case studies that have identified numerous trends in barriers to access, and their related policy implications
  • The development and implementation of a Cultural Strengths assessment that measures the gap between the needs of the mental health consumers vs. the delivery of the mental health providers. While this study examines the traditional dimensions of cultural competency vis-à-vis ethnicity and socio-economic factors, it takes a broader perspective by addressing the more specific aspects of the overall mental health consumer culture. Over 800 employees from 16 organizations have completed self-assessments, with consumer assessments planned for the second half of 2004

These achievements lay the groundwork for achieving changes in policy and practice that will move Shelby County toward a true continuum of care for children and youth with mental and behavioral health needs and their families.

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How is JustCare for Kids currently funded?

JustCare, and the Collaborative from which it evolved, has been, and will continue to be, sponsored through July, 2004, the Juvenile Court of Memphis and Shelby County with funds from the federal Juvenile Accountability Incentive Block Grant. Moving forward, it is intended that JustCare will be funded through a combination of contributions from Operating Board member organizations and grants from public and private entities. Whenever possible, JustCare will continue to leverage its efforts by working in partnership with existing local, state and federal agencies with common goals.

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Having trouble getting the right services for a child or family? Please use our on-line Trouble Ticket to tell us about your barriers to service. We’ll use your information to propose improvements to the system.
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On-line Shelby County SOC Manual
Need to know what to do or where to get to secure resources or services? Use this on-line manual to find the right procedures and contacts.
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(coming soon)

System Reform Issues & Recommendations

Recommendation: Adequate placement options for run-away youth

Issue Paper: Defining provider and Mobile Crisis responsibilities in ensuring appropriate services

Issue Paper: Denial for admissions at Timber Springs

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SOC Care Coordination Building Blocks

Shelby County Primary Health SOC Pilot

Serious Offender Reentry Case Management Program

DCS Family to Family Pilot

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Community Needs Assessment

Coming Soon! 2004 Cultural Strengths Assessment among 14 organizations and agencies

Juvenile Justice Mental & Behavioral Health Collaborative Needs Assessment: Phase I, 2001-02

Juvenile Justice Mental & Behavioral Health Collaborative Needs Assessment: Phase II, 2002

More »»